Get The Perspective That Matters The Most.

See your business from A Customer’s Point of View
25+ Years
200 Clients
100,000+ Shops

Mystery shopping gives you the perspective that matters the most.

Our mystery shopping programs help businesses gain crucial insights that bring real results. 

I Want To Earn Extra

Our mystery shoppers get paid real money,
plus sometimes free merchandise and meals.

Delivering Insights That
Lead To Action

A mystery shopping service can help you see what’s happening in your business when you’re not around. But just collecting information isn’t nearly enough.

All that data means nothing if your partner doesn’t have the experience to ask the right questions and and the know-how to help convert your data into actionable plans.

Customized Service,
Professional Results

You’ll never feel like “just another client” with A Customer’s Point of View, Inc.. We work with you to develop a custom shopping program that meets your needs. There are no cookie-cutter programs here.

We will provide you with individualized service to execute small or large-scale shopping projects throughout North America.

See How Mystery Shopping Can Help You

True Stories of Mystery Shopping Success

Increasing Citizen Satisfaction

Mystery Shopper for Government Agency

Boosting Sales & Improving Shops

Mystery Shopping For Specialty Retail

Increase Ridership

Mystery Riding for Transit Companies

Airport Experience

Service Manager

I would like to recommend the services of A Customer’s Point of View, Inc. to be considered for your company’s Mystery Shopper program.

I have worked with them over the last two years and have to say that they are great! The staff is always very friendly and helpful with our needs. They organize and conduct mystery shops using our Company guidelines and schedules without incident.

I believe A Customers’ Point of View, Inc. would be an excellent selection for your company’s needs.

Whatever your business,
We can help.

See your business from A Customer’s Point of View. Let’s get
started by creating a better customer experience today!