About Us

About Us

ACPVIEW is your enthusiastic partner in improving your customer's experience. A Customer's Point of View, Inc. (ACPVIEW) is an award winning company formed in 1997 to provide mystery shopping, service evaluations, compliance monitoring, and training to businesses worldwide. We act as your eyes and ears in your business. While we are located in the quant city of McDonough, GA, (a suburb approximately thirty minutes south of Atlanta, GA), we have conducted over 50,000 mystery shops in our twenty years of existence nationwide as well as in Canada and Mexico.

We combine strong business skills, a collaborative team approach, flexibility in project delivery methods, and comprehensive professional services to provide excellent service delivery for each individual client and each unique project regardless of whether our is a public or private entity.



  • Atlanta Business League: Creative Business Style
  • Nominated for SBA Small Business of the Year


  • American Public Transportation Association
  • International Association of Service Evaluators


  • Atlanta Tribune
  • Atlanta Journal/Constitution
  • Charles Ross Radio Show
  • Fortune.com
  • Fox 5 Good Day Atlanta
  • NPR Radio

Web-based reporting

You need information quickly. That way you are able to make changes and take action. ACPVIEW has a proprietary system that we developed and are constantly updating it to ensure that it is state of the art. That is why we can offer our clients programs customized for their business.  We don't do cookie cutter programs nor do we use off-the-shelf reporting technology.

Summary reporting also provides allows you to view your company's strength and weakness, reveal problem locations as well as locations that are constant top performers. Summary reporting will be provided with your project where you can drill down by location, region or employee. Just let us know and when we set up your project and our IT team can accomodate your needs.

Contact us today at (770) 288-2717 and let's discuss your needs.